Skip to main content
Participant
January 9, 2026
Answered

Lost Photos after Updating Photo Location

  • January 9, 2026
  • 2 replies
  • 249 views

I had accidentally imported photos of 4 separate basketball games that occured in January2026 into my December 2025 subfolder of my 2025 main folder.  Using "Update Folder Location" I successfully moved them to my 2026 main folder, but on that folder was a small black circle with an exclamation point in it, which reveals a message that says "subfolder(s) are missing in this folder, please relink..."  I right-clicked on that folder and did not see any "relink" option, so I clicked on synchronize folder" and those photos promptly dissapeared!  HELP!! 

I am a sports photographer, and I need those folders to fullfill orders.  I have looked all over my computer, and in Lightroom Classic, and I can not find them.  Can anybody please help?

Correct answer dj_paige

Yes, thank you for that reminder!  Unfortunately this only helps with about half of the photos, as I had already reformatted the SD card that held two of the games.  But hey, the glass is half full!  Thank you very much for helping me out!

But in the future, what do I do when I get that exclamation point icon?  I see it on a number of my folders.


But in the future, what do I do when I get that exclamation point icon? I see it on a number of my folders.

 

You right click on the folder and use the menu command Find Missing Folder

2 replies

Jim Wilde
Community Expert
Community Expert
January 10, 2026
quote

I had accidentally imported photos of 4 separate basketball games that occured in January2026 into my December 2025 subfolder of my 2025 main folder.  Using "Update Folder Location" I successfully moved them to my 2026 main folder, but on that folder was a small black circle with an exclamation point in it, which reveals a message that says "subfolder(s) are missing in this folder, please relink..."  I right-clicked on that folder and did not see any "relink" option, so I clicked on synchronize folder" and those photos promptly dissapeared! 

 


By @Morris in MT

 

The first thing to know is that the "Update Folder Location" option does not MOVE images from old to new location. It simply changes (updates) the catalog reference for all the images that are in the folder from the old location folder (December 2025) to the new location folder (January2026). It does not move the images at all, as it assumes that the images have already been copied to the new location, so when it finds that the images are not in that new location they are all flagged as "missing". At that point the situation would have been recoverable (simply copying the images outside LrC to the correct location would have resolved all those "missing" indicators). Unfortunately, using Synchronize Folder was not the way to go.

 

This is a screenshot of the standard Synchronize Folder panel:

 

873770iF58638ABE438AC3C.jpg

 

As you can see there is an option to have LrC remove all missing photos from the folder that is being synchronized, and that is checked by default. If you did not uncheck that option (and it appears that you didn't) then when you clicked on the Synchronize button all the "missing" images would have been immediately removed from the catalog. Which probably explains what happened.

 

@dj_paige is right....the images should still be on the system, in fact they should still exist in the old December2025 location (as Update Folder Location does not remove them). Find them there, and reimport them (but you will have lost any edits or metadata that had been added to the images, unless you had saved metadata to those images before the Update Folder Location procedure).

dj_paige
Legend
January 9, 2026

Synchronize folder never fixes these exclamation point icon or question mark icon problems. You were fine until you did that.

 

Please search your catalog file for these photos, following all four of these steps.

 

1. Click on All Photographs (its on the left under Catalog)
2. Turn off all filters (Ctrl-L once or twice)
3. Expand All Stacks (Photo->Stacking->Expand All Stacks)
4. In the Filter Bar, search for a photo by File name

 

If you can't find them, it may be because synchronize has removed the photos from the catalog. In that case you will have to start over.


If possible, please correct your title to indicate that you lost the photos after synchronizing folders.

Participant
January 9, 2026

Thank you very much for replaying so wuickly dj_paige!  I have done as you described, but found nothing.  And by saying "in that case you will have to start over" do you mean that the photos are lost?  Please don't be saying that!

dj_paige
Legend
January 9, 2026

I didn't use the word "lost".

 

Start over. Reimport the photos into LrC and re-do the work you did on them.