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KE_DP
KE_DP
Inspiring
October 17, 2023
質問

LR 12.5 beach balling today - frozen - where do I download 12.5 after uninstalling?

  • October 17, 2023
  • 返信数 1.
  • 219 ビュー

Found the ld version help info  (see link)

 

BUT still having issues after a reinstall - beachballing on startup.  Full Mac restart did not help.

 

 

 


https://helpx.adobe.com/download-install/using/install-previous-version.html?sa_src=AVA_JC_Bot-Eng-DISU.HowToDownload.PreviousVersion-SSWF10-CCI-Msg

    このトピックへの返信は締め切られました。

    返信数 1

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    October 17, 2023

    Step 1: Perform a Clean Install of 13.0.1
    Clean Lightroom Install Procedure

    Close Lightroom

    Restart the computer

    Use the Adobe Creative Cloud App to uninstall Lightroom

    Restart the computer

    Install Lightroom via the Creative Cloud App without launching any other programs.

    Restart the computer

    Launch Lightroom

    Wait 5 minutes

     

    If that doesn't resolve the issue, reset your preferences.

    This procedure works for both Lightroom Classic and Lightroom Desktop.

    If you are using Lightroom Desktop, it can change your local storage location. Please review this setting after resetting preferences. 

     

    Reset Procedure:

    1. Close Lightroom.

    2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

    3. Overwrite the Preferences when prompted by the dialog.

    4. Close Lightroom.

    5. Restart Lightroom.

     

    Rikk Flohr: Adobe Photography Org
      KE_DP
      KE_DP作成者
      Inspiring
      October 17, 2023

      Thanks for this.  I'm working with v 12.5 Big Sur at the moment - 13.0 shows as Not Compatiblle - so I will have to update MacOS (later as this is a busy week for projects) - and probably even do a whole system version update + clean install to shake the bugs out.

      After the above mentioned restart didn't work I tried a full Mac shut down and then restart.  At that point - rather than trying to launch the newly installed LR from the dock  - I tried opening from my last project file - but it came up as corrupt.  (THIS IS HAPPENING CONSTANLY TO MY .lrcat FILES NOW - so I make multiple daily backups which have always worked fine to recover with).  In any event after launching from a freshly unzipped backup .lrcat - it worked!

      So for now - I'm OK again.  I also tried LR on another user account and it was OK without alal this - so there's a backup plan if things get really bad.

       

      Ultimately I need to figure out why all my catalogs are getting corrupt.  I'm booting an iMac from external SSD - and saving everything on external HDDs (synced/redundant).  That might be a suspect.  It's not caused by bad HDDs as no other program or saved data on these drives has issues.

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