LR 12 Keeps Hanging & Crashing

Forum|Forum|2 years ago
March 31, 2023
1 reply
494 views

I try to install LR 12 on Mac OS 12.6.4 on my Mac Pro Lat 2013. I tried even 11.5 but LR refuses to open.

I tried doing the preference trash method but I do not see any Adobe plist file in preferences. I only see two Adobe files: adobegenuineservice and adobedesktopservice. I trashed the catalog file and still, nothing opens or works.

I keep getting the beach ball effect, and bouncing icon but never opens or it opens and hangs leaving my computer not able to shut down or restart. I have plenty of RAM 128GB but still nothing.

Does anyone know which version of LR works best on the OS version? LR for the life of me keeps hanging.

macOS

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AxelMatt

Community Expert

Please see here: P: LrC 12.2.1 fails to start/launch or is extremel... – Seite 4 - Adobe Support Community - 13673512 and check if it's help.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

johnrellis

Legend

See this post for the most up-to-date steps to work around the issue Axel linked to:

https://community.adobe.com/t5/lightroom-classic-bugs/p-lrc-12-2-1-fails-to-start-launch-or-is-extremely-slow-launching/idc-p/13695275/page/6#M41952

Rikk Flohr_Photography

I tried the metric file lookup but it is not there. I restarted the machine and tried again to look for the file; nothing was inside that destination. I cannot open the program so I cannot turn off Adobe sharing which seems futile if you can't open it.

Make sure you are looking in the User Library and not the System Library. See the instructions in the post.

Rikk Flohr: Adobe Photography Org

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