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Participant
November 10, 2025
Answered

LR 15.0 and 15.0.1 won't start

  • November 10, 2025
  • 1 reply
  • 9686 views

On my laptop, Lightroom Classic 15.0 and the recent update 15.0.1 won't start. The process begins but remains in the background without opening the program. The Creative Cloud Desktop app confirms that LR Classic is compatible with my device.

My operating system is Windows 11 Home 25H2.

I haven't had any issues like this with previous versions. I reinstalled the version prior to 15, and it starts up correctly.

The problem is that I have version 15 installed on my main PC, and the catalog is updated to that version, so I can't open that catalog on version 14 on my laptop!

Correct answer federicop54157200

Already tried suggested procedure but with no success.

Issue has been solved by installing latest version of Microsoft Visual C++  


Thanks for your support.

1 reply

Rikk Flohr_Photography
Community Manager
Community Manager
November 11, 2025

A Clean Reinstall is a good first step:

 

Clean Lightroom Install Procedure

  • Close Lightroom
  • Restart the computer
  • Use the Adobe Creative Cloud App to uninstall Lightroom
  • Restart the computer
  • Install Lightroom via the Creative Cloud App without launching any other programs.
  • Restart the computer
  • Launch Lightroom
  • Wait 5 minutes

 

Rikk Flohr: Adobe Photography Org
federicop54157200AuthorCorrect answer
Participant
November 11, 2025

Already tried suggested procedure but with no success.

Issue has been solved by installing latest version of Microsoft Visual C++  


Thanks for your support.

Claire H.
Community Manager
Community Manager
November 11, 2025

Hi @federicop54157200, thanks for the update! Please let us know if you have any other questions or encounter any other issues. ^CH