LR 4 requesting previous versions serial number which I do not have anymore

Forum|Forum|9 years ago
February 22, 2017
1 reply
1733 views

I recently installed Lightroom 4 onto my laptop as my PC that had it on crashed. When I entered my Serial number to register the product the screen said the serial I have entered is an upgrade serial number and I need to enter my previous versions(LR3) serial which I do not have anymore as when I upgraded that version disappeared off my profile. Is there anyway I can sort this out without that serial number. I chatted to the help chat but was pointed in this direction.

Many thanks in advance.

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Correct answer 99jon

See if you can find it here:

C:\ProgramData\Adobe\Lightroom\Lightroom 3.0 Registration.lrreg

If the text file is available you would need to open it in Notepad.

99jonCorrect answer

Legend

See if you can find it here:

C:\ProgramData\Adobe\Lightroom\Lightroom 3.0 Registration.lrreg

If the text file is available you would need to open it in Notepad.

J

JonoblanshardAuthor

Participating Frequently

Thanks ACP but the previous version was installed on my PC which has now crashed so the Lightroom folder you indicated on my laptop is empty

99jon

Legend

If you originally registered your product the serial number will be stored in your Adobe Account.

Sign in with your Adobe ID (email address & password) and choose the tab “Plans & Products”

Then view your products. Every registered application should be shown with serial numbers.

To see a list of your registered products and their serial numbers, go to My Account

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