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Inspiring
July 11, 2017
Answered

LR 6.0 Not Updating After Update Runs

  • July 11, 2017
  • 2 replies
  • 1493 views

I'm trying to update my LR ver 6.0 stand alone (not the CC version). I have run the following updates 6.2, 6.3, 6.4 but when I open LR it still says my version is 6.0 on the Splash screen. The updater seems to run fine with no error messages.

This topic has been closed for replies.
Correct answer Rob_Cullen

(sorry- not Adobe here,  just another user)

Can I suggest the following (if you have not done so already)

1. Run the CC Cleaner Tool after reading all the info here Use the Creative Cloud Cleaner Tool to solve installation problems

The link for the Cleaner download is in Step 6

( I know you are using "Stand-alone" but do the clean steps anyway. I helps fix many install problems)

2. Use the link in Post#3 above to download the "Application Installer" for v6.0 - install.

3. Use the link in Post#3 above to download the v6.12 "Update" - install.

2 replies

Inspiring
August 3, 2017

Can anyone from Adobe help?

Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
August 3, 2017

(sorry- not Adobe here,  just another user)

Can I suggest the following (if you have not done so already)

1. Run the CC Cleaner Tool after reading all the info here Use the Creative Cloud Cleaner Tool to solve installation problems

The link for the Cleaner download is in Step 6

( I know you are using "Stand-alone" but do the clean steps anyway. I helps fix many install problems)

2. Use the link in Post#3 above to download the "Application Installer" for v6.0 - install.

3. Use the link in Post#3 above to download the v6.12 "Update" - install.

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
Ian Lyons
Community Expert
Community Expert
July 11, 2017

I suggest you check what System Info (Help menu) is indicating. On first line you should see the actual version installed. Lightroom 6.10.1 and CC 2015.10.1 is the most recent build,

Inspiring
July 14, 2017

It's saying the same thing: Lightroom version: 6.0 [1014445]

Rob_Cullen
Community Expert
Community Expert
July 15, 2017

Have you tried this link- Download Photoshop Lightroom

Click on the > and then scroll down for Mac & Windows updates.

Note: Do not un-install v6.  V6 is the "Base" program install, and is needed for the 'Updates' to be applied.

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .