LR 6 crashing on launch after moving to a new computer running macOS 10.13.4

Forum|Forum|8 years ago
May 23, 2018
3 replies
2015 views

Hello ..I bought LR 6 as a single use version and am now trying to install it on a new computer running High Sierra. 10.13.4 . it is a 64 bit version. LR just keeps quitting on install..Can anyone help please ?

lightroom 6 standalone version

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Correct answer dj_paige

Thanks, Tony. None of the errors listed should prevent a successful install.

Pending a response from the Lightroom Classic CC — The desktop-focused app forum's community, I would recommend reviewing the steps listed in Troubleshoot Adobe Lightroom problems, issues, or bugs to resolve the current launch errors when opening Lightroom Classic CC, Tony.

It is my understanding that Lightroom 6.0 will install under OSX 10.13 but won't launch or run properly. Updating to Lightroom 6.14 ought to solve the launching and running problems and work fine under OSX 10.13.

D

DANISH ABBASI

Participant

thanks

Bani Verma

Legend

Hi 1066tony,

As you have mentioned you are unable to install Lightroom 6 on Mac OS High Sierra because the installer quits or stops.

Could you please let us know if you get any error message or code when the installer stops ? If possible can you please share a screen of the installer window, see: FAQ: How do I capture and post a screen shot or video?

Also confirm if you have downloaded the Lightroom 6 installer from here: Download Photoshop Lightroom ? If not please download from this link and try.

Awaiting your response.

T

Tony SkerlAuthor

Known Participant

Hi Bani. Yes I used the link you suggest . Attached are screen shots

Many thanks for your help

Tony

ssprengel

Inspiring

Delete the current installer DMG and try downloading it, again, then try the install. I wonder if the installer image is incomplete or otherwise corrupted.