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Inspiring
February 17, 2022
Answered

LR 6 Issue

  • February 17, 2022
  • 1 reply
  • 206 views

I get a message when I put in my correct serial # to activate LR6.. We are unable to validate this serial number Adobe PS LR6 please contact customer support.  

Customer support no longer supports LR6, so I can not get help from them. 

I own LR 6 outwright, and it was working fine on my computer up to today, as now I get a message to retry activation when I try to open

 

Using windows 10 

This topic has been closed for replies.
Correct answer Seabreezeof

@705730  Thanks for the link.(Very Helpful) 

Followed the lead of what this persons did below in quotes and resolved my issue. This should help others with th esame issue 

 

"Hi,
I had the same problem trying to install LR6 on a new laptop. Turns out
you can't deactivate either from within LR on the old pc, or on the main
site. Had to get it done over a chat link (below) and the person increased
the max num of registrations by one, SOLVED.
Good luck.
https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html "

1 reply

Rob_Cullen
Community Expert
Community Expert
February 17, 2022
Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
SeabreezeofAuthorCorrect answer
Inspiring
February 17, 2022

@705730  Thanks for the link.(Very Helpful) 

Followed the lead of what this persons did below in quotes and resolved my issue. This should help others with th esame issue 

 

"Hi,
I had the same problem trying to install LR6 on a new laptop. Turns out
you can't deactivate either from within LR on the old pc, or on the main
site. Had to get it done over a chat link (below) and the person increased
the max num of registrations by one, SOLVED.
Good luck.
https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html "