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I
idb22
Participating Frequently
November 23, 2017
Answered

LR 6 issue after update to new OS

  • November 23, 2017
  • 1 reply
  • 1248 views

I just updated my mac to the latest operating system (High Sierra) and my Lightroom quits before it even gets a chance to open. I managed to open on like the 20th try through the latest catalog, but it quits after while anyway!!! HELP! How do I resolve this issue?!?!? I'm using it daily for my photography and this is very frustrating...

Best,

Ilona

This topic has been closed for replies.
Correct answer dj_paige

I don't need the disc for reinstalling, right? Just the serial number?

Also, will it mess up my created catalogs?


None of this will mess up your catalogs.

All you need is the downloads and your serial number (and you might not even need the serial number if LR 6 was properly installed at one time, which it appears to have been)

1 reply

dj_paige
dj_paige
Legend
November 24, 2017

What is the version NUMBER of your Lightroom? Go to Help->System Info and tell us the Lightroom version number shown there. Do not copy and paste the entire System Info dialog into this forum. Do not use version words like "current" or "up-to-date".

I
idb22Author
Participating Frequently
November 24, 2017

Lightroom version: 6.10 [ 1111918 ]

License: Perpetual

Operating system: Mac OS 10

Version: 10.13 [1]

dj_paige
dj_paige
Legend
November 24, 2017

Update to LR 6.13

https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

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