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memyselfand1
Participant
December 11, 2024
Question

LR 6: Stuck in loop trying to login into adobe account

  • December 11, 2024
  • 2 replies
  • 454 views

Hi there,

Just wanted to use LR6 on a new laptop.

unlinked it from the old one.

After entering the serial - which I confirmed with the support team is all fine and active, the QR prompt to login with adobe results in a cycle. I login, I accept the terms, the window closes and nothing happens anymore.

When running LR again, I'm stuck with the login prompt once more.

 

Any ideas? Customer service so far was all but helpful...

 

Thanks!

This topic has been closed for replies.

2 replies

dj_paige
Legend
December 11, 2024
Rikk Flohr_Photography
Community Manager
December 11, 2024

Moving to Discussions as bug reports are not accepted against no-longer-supported versions of the software. 

Rikk Flohr: Adobe Photography Org