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mikep66956846
Known Participant
April 19, 2018
Answered

LR 7.3 Crop tool bug-previous photo remains on screen for a second before new photo

  • April 19, 2018
  • 3 replies
  • 2326 views

Hi

Has anyone else noticed with the new version, when you select the crop tool (or the shortcut, "R"), you get the last photo you cropped on the screen for a moment before the current photo you want to crop is displayed. This did not happen before. Does anyone have a link to a relevant Adobe contact I can report this to?

Thanks!

Mike P

    This topic has been closed for replies.
    Correct answer johnrellis

    Does anyone have a link to a relevant Adobe contact I can report this to?

    Please add details of your issue to this bug report in the official Adobe feedback forum, where Adobe wants all bug reports posted: Lightroom Classic 7.3: Crop tool showing last image (GPU on) | Photoshop Family Customer Community . Be sure to click Me Too in the upper-right corner. That will make it a little more likely Adobe will prioritize a fix, and you'll be notified when the bug is fixed.

    As Sahil indicated, a temporary workaround that has worked for some others posting in that bug report is to disable the graphics processor.

    3 replies

    B
    Bruyn
    Inspiring
    April 30, 2018

    This isn't a new bug. I also had it in Lightroom 6. When I upgraded to CC Classic I checked all my settings and had forgotten why I had disabled my graphics processor. So I switched it back on. Then I realized that it was because of this bug. No excuse for this to not have be resolved ages ago.

    johnrellis
    johnrellisCorrect answer
    Legend
    April 19, 2018

    Does anyone have a link to a relevant Adobe contact I can report this to?

    Please add details of your issue to this bug report in the official Adobe feedback forum, where Adobe wants all bug reports posted: Lightroom Classic 7.3: Crop tool showing last image (GPU on) | Photoshop Family Customer Community . Be sure to click Me Too in the upper-right corner. That will make it a little more likely Adobe will prioritize a fix, and you'll be notified when the bug is fixed.

    As Sahil indicated, a temporary workaround that has worked for some others posting in that bug report is to disable the graphics processor.

    M
    mikep66956846Author
    Known Participant
    April 20, 2018

    ok, thanks guys, reported.
    mike

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    April 19, 2018

    Hi Mike,

    As the crop tool is not working properly, could you please try deselecting "Use Graphics Processor" located under Lightroom's Preferences > Performance, then relaunch Lightroom and let us know if it helps?

    Regards,
    Sahil

    M
    mikep66956846Author
    Known Participant
    April 20, 2018

    i specifically bought this 15-inch MacBookPro for the dedicated GPU for Lightroom! I am not inclined to disable it for this bug. Hopefully it will be corrected as will the other GPU-related bugs I’ve been reading about.

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