LR 7.4 - Cannot Import Images

Forum|Forum|7 years ago
July 23, 2018
2 replies
707 views

In the Import images window (Windows 10), I cannot import images now for some reason. Always worked before but now after selecting images, the Import button is inactive, only Cancel is active. Why now?

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Correct answer Hal P Anderson

Bob,

When you say you select the images you want to import, are you actually clicking on the checkbox in the upper left corner of the thumbnail?

Hal

Sahil.Chawla

Adobe Employee

Hi Robertach,

We're sorry to hear about the import issue with Lightroom Classic CC, could you please let us know if you're getting any error message?

Also, where are you trying to import the images from?

Could you please make sure that there are no external devices plugged into the computer and then try importing the images into Lightroom?

If that does not work then please try creating a new catalog and try importing a few images into it and let us know if it helps.

Regards,
Sahil

R

robertachAuthor

Participant

I am trying to Import from a folder in my Pictures folder on the HDD. No other devices are plugged into the PC.

As I do not want to Import all the images from the folder, I select "Uncheck all" and then the Import button goes inactive and even selecting the images I want to Import, the Import button remains inactive.

I get no error messages.

Is this a bug?

Bob