Known Participant

Question

LR CC Classic hangs after exporting 13 photos

Forum|Forum|8 years ago
February 24, 2018
7 replies
2314 views

After updating to the latest version of LR CC Classic I now have a huge problem. When I export a bunch of photos to Smugmug, LR hangs up after only exporting 13 photos. No error messages. If I try to exit LR I get the pop up that a process is still going on, do I really want to exit. I say yes, but LR is hung. I must use Resource Monitor to kill the LR process. I then start LR up again, and repeat the process until all my photos are exported. This is maddening: 13 photos at a time then kill LR then repeat until finally all the photos are exported.

This has never happened before. It only started after the last LR CC Classic Update.

How can I revert back to the prior version of LR?

Why does Adobe release such big ridden software?

Pasted below are my system details:

Lightroom Classic version: 7.2 [ 1156743 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 7 - Business Edition

Version: 6.1.7601

Application architecture: x64

System architecture: x64

Logical processor count: 12

Processor speed: 3.2 GHz

Built-in memory: 24574.3 MB

Real memory available to Lightroom: 24574.3 MB

Real memory used by Lightroom: 1606.7 MB (6.5%)

Virtual memory used by Lightroom: 1655.3 MB

GDI objects count: 690

USER objects count: 2548

Process handles count: 1450

Memory cache size: 268.7MB

Internal Camera Raw revision: 894

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2

Camera Raw virtual memory: 292MB / 12287MB (2%)

Camera Raw real memory: 293MB / 24574MB (1%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080, 2) 1680x1050

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

OpenGL: GeForce GTX 780/PCIe/SSE2

Check OpenGL support: Passed

Vendor: NVIDIA Corporation

Version: 3.3.0 NVIDIA 388.13

Renderer: GeForce GTX 780/PCIe/SSE2

LanguageVersion: 3.30 NVIDIA via Cg compiler

Total Video Memory: 3072 MB

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: G:\Just_LR_Catalog\SCYSeals_LR_Catalog-2.lrcat

Settings Folder: C:\Users\OWNER\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Canon Tether Plugin

3) DxO Optics Pro 9

4) DxO Optics Pro 9 Importer

5) DxO OpticsPro 10

6) DxO OpticsPro 10 Importer

7) Export to Photomatix Pro

😎 Facebook

9) Flickr

10) HDR Efex Pro

11) HDR Efex Pro 2

12) jf Metadata Viewer

13) Nikon Tether Plugin

14) ON1 Photo RAW 2017

15) ON1 Resize 2017

16) SHARPEN projects professional

17) Show Focus Points

18) SmugMug

Config.lua flags: None

Adapter #1: Vendor : 10de

Device : 1004

Subsystem : 104b196e

Revision : a1

Video Memory : 3013

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (Realtek High Definition Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: 10.0x7

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: GeForce GTX 780/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 388.13

This topic has been closed for replies.

GoldingD

Legend

I have had the same issue with smugmug, nit always the same number of images published before failure, but yes, the publish stops and I get an error message that a folder could not be found (that’s not exact)

now, that’s a folder at the smugmug server, not on my PC. If I attempt later at night (U.S.A. Pacific) then no such issues

this might be an issue at smugmug nit at your computer???

GoldingD

Legend

By the way, can an OP in this forum change the title of a posting, perhaps you can change this one to state Publish instead of Export?

K

kaudon elie mica48455332

Participant

Optimize the catalogue in the preference settings

jims42925794

Participant

I was able to resolve the export issue with the help of Adobe. I deleted Lightroom and installed an earlier version. Good luck!

jims42925794

Participant

Tonight I am experiencing the freeze when trying to export photos after developing. I select export and nothing happens. The command line grays out and nothing else will work in Lightroom. I have to kill the program with Task Manager. When opening Lightroom it opens with the same photo with all of the settings, but freezes again as soon as I hit export. I removed the photo and started completely over to the same result. I also updated (although it had just done that last week) and nothing has changed. I hope Adobe is reviewing this issue as it seems to be happening after their latest update.

nelsonn16387549

Participating Frequently

To add to my previous post, I noticed that the plugin will only upload 13 photos, same as the original poster. Interestingly, I had another two photos in the queue to remove from SmugMug. When the plugin froze at 13 uploads this last time, I decided to click on 'Publish' again to see if the two pics to remove would actually execute. It did! And the original process finished AND Lightroom continued to work and close normally. Hmmm...

nelsonn16387549

Participating Frequently

Same issue. SmugMug update freezes at the one third point then I can't cancel the upload and I can't close LR normally. I have to use the task manager. I'm using the latest SmugMug plugin according to the LR plugin manager. LR Classic CC 7.2 upgraded from LR6.