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robertad23119715
robertad23119715
Participant
March 4, 2017
Answered

LR CC for Mac won't read my RAW files

  • March 4, 2017
  • 1 reply
  • 292 views

Hi,

I have a Fujifilm X-T2 camera.  I take photos in RAW format.

My husband uses a PC, and has a subscription to Creative Cloud for photographers; he can import my photos without issue.

I have subscribed to Creative Cloud for photographers; my LR is fully up to date.  But it says that it doesn't support my RAW files.

Really?  How can it be that the PC version supports a certain RAW file, but the Mac version doesn't?  If it matters, my files are .RAF files.

Thanks!

Robin

    This topic has been closed for replies.
    Correct answer Jao vdL

    The X-T2 is supported since LR 2015.6/6.6. There is no difference between Mac and PC versions regarding camera support. You almost certainly do not have a fully updated version of Lightroom. Check the version from the help->system info or from the startup splash screen. It should look like a purple flower and say 2015.8 in the info screen or the splash screen.

    1 reply

    J
    Community Expert
    Jao vdLCommunity ExpertCorrect answer
    Community Expert
    March 4, 2017

    The X-T2 is supported since LR 2015.6/6.6. There is no difference between Mac and PC versions regarding camera support. You almost certainly do not have a fully updated version of Lightroom. Check the version from the help->system info or from the startup splash screen. It should look like a purple flower and say 2015.8 in the info screen or the splash screen.

    robertad23119715
    robertad23119715Author
    Participant
    March 4, 2017

    Thanks!  Finally got it updated and now it works so you were very helpful.

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