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Participant
February 26, 2018
Question

LR CC SHUTTING DOWN unexpectedly

  • February 26, 2018
  • 3 replies
  • 1558 views

running LR CC on a Applemac pro intel i5 8mb Ram  and getting frequent unexpected shutdowns - am I running the wrong product for a laptop?

    This topic has been closed for replies.

    3 replies

    Just Shoot Me
    Legend
    February 27, 2018

    What version of OS X is installed on your Mac Pro.

    From what year is your Mac Pro? Is it one of the Trash Can Mac Pro's or a tower case?

    Have you cleaned out the dust in your Mac Pro lately?

    What you describe sounds like a hardware or heat problem.

    JP Hess
    Inspiring
    February 26, 2018

    Lightroom CC or Lightroom Classic CC? Please clarify.

    Participant
    February 27, 2018

    Icon style suggests Photoshop Lightroom Classic CC

    99jon
    Genius
    February 27, 2018

    Did you check the GPU settings?

    Which version is installed?

    You can find out from help >> System Info

    99jon
    Genius
    February 26, 2018

    Have you tried disabling GPU acceleration? Let us know if that makes a difference.

    Go to:

    Lightroom >> Preferences >> Performance (tab) on Mac OS

    Uncheck the box “Use Graphics Processor”

    Then click OK