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Sycotek
Participating Frequently
November 20, 2022
Question

LR Classic 12.0.1 slow import and sometimes hangs

  • November 20, 2022
  • 3 replies
  • 201 views

Importing from usb c 3.1 128GB can't even click import, doesnt bring up the thumbnails etc and LR hanged for 3 minutes then end task came up.

Copied the images to a folder and imported from the hdd and it was fine.

Futhermore - EXPORTING is soooooooooooooooooooo slow now even with gpu accelleration.

This topic has been closed for replies.

3 replies

TheDigitalDog
TheDigitalDog
Inspiring
December 10, 2022

First, try disabling GPU in the preferences (Performance). Any better?


Also see: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If the GPU and display profile isn't causing the problem, see:
https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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dougm70736907
Participant
November 29, 2022

My wife started having the same issue on her PC.  Copied files from SD to C: and it imports fine.  Copy time was normal, so I don't think it's an issue with the SD reader.  Tried a different SD card with <20 images on it and it still hung.

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Curtis27259336ykum
Participant
December 10, 2022

Unfortunately, it doesn't matter if I have an SD reader/card attached to the computer. It took > 5 minutes just to select a folder from on my PC with no SD reader attached.

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Curtis27259336ykum
Participant
November 22, 2022

I'll second the issue with the file import process in LRC 12. When I try to enter the import screen, the UI is unresponsive for several minutes just to bring up the Source panel, even if I don't have a card or camera attached. I am typically importing from SD cards through a USB3 reader.

 

It is importing if I'm patient, but this is painfully slow. This wasn't an issue in previous versions.

 

So far, I haven't seen performance issues in other parts of the program. Running Windows 11 (had same issue on this PC with Win 10, prior to upgrading) on a Ryzen 5 3600, 32GB RAM, nvidia RTX3060.

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