Skip to main content
F
FI01
Participant
January 5, 2024
Question

LR Classic 13.1 - Denoise

  • January 5, 2024
  • 3 replies
  • 409 views

Why does the program crash when Denoise starts processing a RAW image? Screen goes black?

 

[moved from bugs to discussions according to the community rules - Mod.]

    This topic has been closed for replies.

    3 replies

    GoldingD
    GoldingD
    Legend
    January 29, 2024

    A Windows PC, So a Shutdown vs a Reset are very different in terms of flushing out crud in RAM. CACHE, etc. Most people probably just shutdown at the end of the day and never reset (unless MS does that during a OS update)

     

    hmm, not sure if your Video Control Driver update would have called for a restart

     

    Have you tried resetting the PC and seeing if things improve?

     

    (to understand Restart vs Reset, search the web on Windows Fast Startup)

     

    GoldingD
    GoldingD
    Legend
    January 5, 2024
    Library Path: C:\Users\Kari Rossinen\OneDrive\Kuvat\Lightroom\Lightroom
Catalog-v13.lrcat

    In addition to you integrated video controller issue, you apparently are syncing your catalog with the cloud to OneDrive. That is problematic, as bandwidth or communication issues across the WEB to/from the OneDrive servers can foul LrC performance up. Do not involve a LrC with the cloud in any way.

     

    This is a common issue with members that use a MS account to logon to their computers.

     

    F
    FI01Author
    Participant
    January 29, 2024

    I have not connected LRc to the cloud service. The problem still persists and I can't use Denoise. I suspect it will damage my computer. No problem with Tobas' software.
    ​

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    January 5, 2024

    Please post the system information from the help menu, as we need to have much more information to be able to help.

    --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
    F
    FI01Author
    Participant
    January 5, 2024
    Windows 10 Pro, 22H2
    Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHz
    16,0 Gt (15,8 Gt käytettävissä)
    64-bittinen käyttöjärjestelmä, x64-suoritin
    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    January 5, 2024

    Still missing important information regarding GPU. Again, please post the system information from the Help menu in LrC.

    --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices