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Participant
May 22, 2018
Question

LR Classic 7.3.1 -- brush NOT working, all else very SLOW (again!)

  • May 22, 2018
  • 1 reply
  • 176 views

I've downloaded LR Classic on my Dell PS 15 9550 laptop with dedicated Nvidia graphics card, 16 RAM, LOTS of free disc space, fast processor. The adjustment/masking brush does not work. The sliders that normally show up (such as in radial filter, which does work), do not show up and I cannot use it. I was using the 7.3.1 version, then downgraded by two versions, and adjustment brush still does not work. Not only that, whatever else I try to do is VERY SLOW. I have checked/unchecked the GPU processor button, tried installing 7.3.1 again, and it still does not work. I've tried looking thru Adobe forum but couldn't find answer to fix this.  Virus/malware protection is not preventing the program from working.

Suggestions, please on how to get this darn program working! 

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    1 reply

    Community Expert
    May 22, 2018

    Try to reset the Lightroom preferences.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI