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Garygod76
Participant
Jun 4, 2025 5:10 PM UTC
Question

LR Classic and PS turn off my keyboard

I have an annoying issue, botn in LRC an in PS often, while the pc is working to apply a correction, importing images, run AI tasks, my keyboard turns off. I have to unplug the USB connector and plug in again. I changend Motherboard and Graphic card and PSU, but this issue still remains. Every 5 minutes I 've to stand up, go to the back of the case, find the plug and so on.... 

No change o version and drivers helped me.

4 replies

Community Manager
AlekeCommunity Manager
Community Manager
Jun 4, 2025 6:27 PM UTC

Hey @Garygod76! Just to make sure I’m understanding you right—when you’re using Photoshop and Lightroom Classic, does your keyboard stop working in all apps, or does it just stop working in the Adobe ones?

Thanks!
Alek

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dj_paige
dj_paige
Legend
Jun 4, 2025 5:28 PM UTC

Next to investigate is the the problem is the keyboard.

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Garygod76Author
Participant
Jun 4, 2025 5:32 PM UTC

my keyboard is broken only when I use Adobe products?

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dj_paige
dj_paige
Legend
Jun 4, 2025 5:35 PM UTC

Sure why not? Adobe products could use the certain commands to the motherboard (and GPU) that other programs might not use.

 

“When you have eliminated all which is impossible, then whatever remains, however improbable, must be the truth.” — Sherlock Holmes

 

And you might also want to search for a bad USB port or wire.

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