Skip to main content
Participant
October 18, 2017
Question

LR Classic CC catalog update crashes constantly

  • October 18, 2017
  • 16 replies
  • 7437 views

Just installed LR Classic CC via the CC application. When I open LR Classic the catalog upgrade crashes ( several times).

DESPERATE - is there  a fix, if not, how can I restore the previous LR version?

This topic has been closed for replies.

16 replies

whitefox13
Known Participant
January 13, 2018

When you open LR, if there is time, go to "File, New Catalog" and create a new catalog on a different drive.  If that catalog stays open, try going to "File, Open Catalog" or "Open Recent" and try opening the catalog that is crashing.  If the new catalog on a different drive stays open and the other catalog on a different drive crashes, move the crashing catalog to the other drive.

nunog79101088
Participant
February 3, 2018

thanks!!!!!!

Participant
December 14, 2017

I have the same issue.  Crashes when it is trying to update the old catalogue from LR4.  Any solution yet?

Participant
February 3, 2018

Did you get the problem solved?  I am having this problem now

essthree
Participant
February 4, 2018

Seems it was related to the lack of space on my HD. Once I'd made a bit more space, it worked fine.

robync40925701
Participant
December 8, 2017

I don't have a fix, but.....

I've been on the phone with adobe help desk two nights in a row they fix my "catalog issues" but it doesn't stop the crash.  I was waiting on the issue to be escalated to someone higher up on the adobe help desk ladder, but the 48 hours has passed and nobody has contacted me.

I went so far as to restore my computer back to factory defaults wiping everything clean, LR worked for a day... then I tried to open both LR and PS at the same time and my computer crashed giving me the blue screen of death again. I guess I'll try to work in one at a time so I can at least get my Christmas cards out this week? IDK why i'm paying for this!

sastian
Participating Frequently
December 8, 2017

same random crashes all the time. This is unacceptable! Time for adobe to take a step back! not about to use CC

dan_prat
Participant
November 17, 2017

Ditto to the constant crashes, which only started happening recently. Occurs on startup, developing, and at random points throughout my workflow.

essthree
Participant
November 9, 2017

Still no solution.

Might be time for me to start investigating other software packages.

yvn76
Participant
November 9, 2017

Lightroom constantly crushes when Photoshop is open within couple minutes, not only it freezes me entire iMac....when photoshop closed everything works smooth, please fix it ASAP!!

Participant
October 27, 2017

Mine is doing the same on my iMac. Managed an update to Lightroom on PC & that is working fine.

JCouv
Participating Frequently
October 26, 2017

Never in 3yrs before have we every had this:
Adobe just has to get their crap together.

Editing is still slow as a dog, graphic card acceleration is no better.
Disillusioned

Participant
October 26, 2017

Same here, mine won't crash it just freezes my entire iMac up and can only be solved by powering it down with the power button..Also what happen to the simple way to chat with Adobe? Whenever I seek tech support it just takes me to a forum or wants me to call. no more online support chat