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Participant
July 25, 2018
Question

LR Classic CC version 7.4 Not responding

  • July 25, 2018
  • 2 replies
  • 535 views

Every time I delete a photo I get the "not responding" and it hangs endlessly.  I have to control alt del and close the program.  When I come back in the images have been deleted.  It doesn't matter if it's a group of photos or just one.  Never had this problem until this most recent update.

Help Please.

Deb Peters

This topic has been closed for replies.

2 replies

eehorseAuthor
Participant
July 30, 2018

FYI "Remove" does not work either.  I've just discovered an issue I do not understand completely.

I am running Windows 7 Pro and just noticed that Adobe will not upgrade my CC without Windows 10 so I am using (although paying for Cloud software) CC Classic.  I really don't know what to do, I have a very powerful Windows 10 machine that I purchased and chose 7 intentionally. 

I do not know if this is the problem but certainly adds to the mix.  I can use LR just can not delete anything....any more ideas?

Sean McCormack
Community Expert
Community Expert
July 31, 2018

Try using File>Optimize Catalog to clear out any catalog cruft. The other option to try is deleting preferences. Hold Shift and Alt while starting Lightroom to bring up the Delete Preferences dialog.

You could also test with a new catalog and see if you can delete from that. If you can, it may be an issue with your original catalog.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
eehorseAuthor
Participant
July 31, 2018

Before I am even able to try your suggestions I get a not responding.

I actually thought I had it working by disabling my Nik 30 please gin trial....but now it’s even worse....makes zero sense.

I believe eve I will try to delete and reinstall.

ugh

deb

MarekMularczyk
Community Expert
Community Expert
July 26, 2018

Does it happen when you try to delete one photo or multiple photos?

What if you try to use Photo > Remove Photo... using menu?

Adobe Community ExpertAdobe Certified Professional
eehorseAuthor
Participant
July 27, 2018

It happens with one or multiple images. Very frustrating.

MarekMularczyk
Community Expert
Community Expert
July 27, 2018

Try using menu (Photo > Remove Photo...) instead of Delete button  and see if it's still not responding

Adobe Community ExpertAdobe Certified Professional