Skip to main content
A
astrowater
Known Participant
September 20, 2023
Question

LR Classic crashes

  • September 20, 2023
  • 3 replies
  • 1105 views

I'm running Mac Sonoma 14.0 Beta (23A5301h) on my Macbook M1 Pro. I use an external hard drive to store my LR catalog and have been for years. After a recent Mac ISO update, when I launch LR, my catalog opens to "all photographs." within the Library Tab. When I click on any of my individual folders  LR either crashes immediately or freezes and I cannot open any of my individual images in any folder. 

 

I have the latest 12.5 build installed. of LR

    This topic has been closed for replies.

    3 replies

    geoffnikon
    geoffnikon
    Participant
    September 22, 2023

    The latest Beta Version 14.0 (23A344) fixes all the issues in LR Classic, print moule will now open without crashing!

      S
      squishyray
      Participant
      September 22, 2023

      Can confirm printing module works for me too after installing the latest Sonoma update. Thanks for the heads up.

      S
      squishyray
      Participant
      September 20, 2023

      I have the latest Sonoma beta installed on an M2 Mac. Lightroom crashes when I try to go to the Print module. It then crashes immediately when I try to reopen it.

      Resetting my preferences allows LRC to open but it then crashes when going to Print. Before doing so I disabled the GPU but it did not prevent the crash.

      Sonoma is due to be officially release on September 26th. I certainly hope Adobe has fixes ready to go by that date.

      geoffnikon
      geoffnikon
      Participant
      September 20, 2023

      Same problems with my 2018 i7 Macbook Pro, running the release candidate of Sonoma, cant open the print module without LR crashing.

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      September 20, 2023

      Sonoma is not yet officially supported. I think if Sonoma is officially released by Apple there will be patches and updates through Adobe to support this version.

       

      In the meantime you can try to reset the preferences to the default settings.

      • Reset Procedure:
      • Close Lightroom.
      • Windows: Hold down [Alt]+[Shift] while restarting Lightroom.
        Mac: Hold down [Opt]+[Shift] while restarting Lightroom.
      • Overwrite the Preferences when prompted by the dialog.
      • Close Lightroom.
      • Restart Lightroom.

       

      It's recommended to backup your preferences before you reset the preferences to the default settings: 

      https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

       

      If this doesn't help try to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

      Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

      https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
      A
      astrowaterAuthor
      Known Participant
      September 20, 2023

      I reset the Preferences and now while in the Library tab, I can click on any folder without LR crashing,  however, now the images do not load into the main display window nor on the bottom image ribbon. I also disabled the GUI, but this did not help. 

      dj_paige
      dj_paige
      Legend
      September 20, 2023

      I don't think there's much anyone here can tell you until Sonoma is officially released and supported by Adobe. 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices