LR Classic crashes when opening a .mov on MAC

Forum|Forum|6 months ago
November 25, 2025
1 reply
129 views

When opening a .mov my LR Classic crashes. It has been happening off and on. I've tried rebooting my MAC and sometimes it works and other times it does. I'm on LR 14.5.1 and OS Tahoe 26.1 . I have sent report to Adobe but haven't had any response back.

macOS

Correct answer nikunj.m

Hi, thanks for reaching out!

Please update Lightroom Classic to the latest version (15.0.1) to check if you continue to experience the same behavior. If you do, you can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/49GQmgd

Thanks,
Nikunj

nikunj.mCorrect answer

Legend

Hi, thanks for reaching out!

Please update Lightroom Classic to the latest version (15.0.1) to check if you continue to experience the same behavior. If you do, you can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/49GQmgd

Thanks,
Nikunj

P

pmwomeldorfAuthor

Participant

Thanks that seems to have fixed my problem

Claire H.

Community Manager

Hi @pmwomeldorf, glad to hear that this has fixed your problem! Please don't hesitate to reach out if you continue to experience these issues. Happy Editing! ^CH

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