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Participating Frequently
February 7, 2018
Question

LR Classic freezing

  • February 7, 2018
  • 2 replies
  • 794 views

Hi,

my LR Classic worked well before. This week it started freezing unexpectedly. For example if I try to import new photos, cursor changes to turning circle and LR gets frozen. In other case if I edit some photo already imported to LR and try to start editing next photo, LR freezes. Sometime I can restart LR by forced quit. But sometime I have to even restart the computer as LR is not responding and forced quit does not work.

I am using MacBook Pro 2016, macOS 10.13.3, LR Catalog is stored on Mac HD, photos are on NAS.

I have reinstalled both LR Classic and Adobe Creative Cloud. Didn't help.

I am very frustrated, as I cannot do my work now.

Does anybody has the same problem? Any help?

Thank you, Eduard

This topic has been closed for replies.

2 replies

Participant
February 19, 2018

I'm having this issue only with files on the NAS. When I try to add a folder from the NAS to the catalogue, the dialogue appears, then LR Classic freezes. I have various catalogues, same issue.

MacBook Pro, Synology 218+, connected with cifs.

Importing from USB hard drive works fine.

Thanks for any suggestions.

Community Expert
February 8, 2018

Do you have tried to deactivate the GPU support?

Adobe Lightroom GPU Troubleshooting and FAQ

What has been changed on your system before the error occur, ex.Updates,Patches and so on?

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participating Frequently
February 8, 2018

Hi,

what I did recently was cleaning the MacBook Pro with CleanMyMac 3 software. 

There was also some update of the LR some days ago.

On top of described I now experience one more problem with corrupted NEF (Nikon RAW) files fro Nikon D850 camera. In develop window the fike looks at the attached screen shot.

NEF files were OK before.

Community Expert
February 9, 2018

That can be a symptom of a pending disk failure.  Make sure your backups are good!