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A
Alexander21955181n1uy
Participant
June 13, 2022
Question

LR Classic: Importing photos to synology NAS

  • June 13, 2022
  • 1 reply
  • 443 views

Dear Adobe community,

I recently switched from LR6 to LR Classic. Since then, unfortunately, I can no longer import photos from the camera or memory card. Once the import process starts, Lightroom imports some images and then freezes. LR must then be terminated via the task manager and the PC must be restarted. My setting: PC with Windows 11, Synology DS213+ NAS with 2x 12 TB hard drives. All programs are up to date. Does anyone have a solution? Thanks in advance!

 

 

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1 reply

dj_paige
dj_paige
Legend
June 13, 2022

PC must be restarted is almost always a driver problem or a hardware malfunction. When it happens during import, my first reaction is that the CPU is overheating, and you should check all fans to see if they are working properly, and that all vents in the computer case are unblocked by either dust or because they are up against a barrier like a wall or furniture. (Of course, there could be other problems as well)

A
Alexander21955181n1uyAuthor
Participant
June 14, 2022

Good morning and thank you for the fast response.

It is defenitly not a hardware problem. My PC is 6 months old, the hardware has enough power (CPU: 4%, RAM 35%).

The thing is, that the importing process works fine with LR6 but Lightroom Classic make troubles.

Importing photos to the PC owned SSDs is no problem, but when I try to move the photos from SSD to NAS via LR Classic, the programm freezes.

I reboot the PC because sometimes LR Classic doesn't work properly after the programm has crashed...

A
Alexander21955181n1uyAuthor
Participant
June 14, 2022

Ergänzung: Ich habe eben versucht ca. 500 Fotos (DNG-Files meiner DJI Mavic 2 Pro) aus 5 verschiedenen Ordnern von der PC-SSD auf die NAS zu verschieben.
LR Classic startet den Verschiebeprozess und hört bei ca. 140 Fotos einfach auf. Die CPU der NAS ist während des Importvorgangs auf ca. 50% und geht dann auf 8% zurück.

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