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Inspiring
December 9, 2025
Question

LR Classic (Mac) crashes when working with masks

  • December 9, 2025
  • 1 reply
  • 258 views

In the last ten days or so LR Classic on my 2020 Intel iMac crashes consistently when I work with masks, especially intersecting masks. Screen freezes with the spinning rainbow ball. Can't access any other programs and after 30 seconds the spinning graphic stops and system crashes. When iMac restarts screen brightness is too high and I have to recalibrate with my Spyder unit.

 

Research online suggested I turn off the graphics processor in LR preferences. I did this and LR has not crashed once since. But program operation is less responsive, slower. Adjustments take two seconds to update onscreen. They were very fast previously. Radeon refers me to Apple and Adobe to address the issue. 

 

My iMac uses AMD Radeon Pro 5500 XT 8GB. I'm on Mac Tahoe 26.1

Here is the first part of the last crash report:

Translated Report (Full Report Below)
-------------------------------------
Process: WindowServer [244]
Path: ???
Identifier: WindowServer
Version: ???
Code Type: 00000000 (Native)
Role: Unspecified
Parent Process: ??? [Unknown]
Coalition: <none> []
User ID:

Date/Time: 2025-12-07 19:45:23.9795 -0700
Launch Time:
Hardware Model: iMac20,1
OS Version: macOS 26.1 (25B78)
Release Type: User

Crash Reporter Key: 29D46C61-E14C-D193-0EDB-0433547914AB
Incident Identifier: B4B55005-6EB6-4CF7-A4A4-688C0E5AA3B7

Time Awake Since Boot: 1300 seconds

Triggered by Thread:
Triggered by Thread: Unknown

Exception Type:

Termination Reason: Namespace WATCHDOG, Code 1, monitoring timed out for service
(1 monitored services unresponsive): checkin with service: WindowServer (0 induced crashes) returned not alive with context:
unresponsive work processor(s): WindowServer main thread is_alive_func returned unhealthy : Display 69986028 not ready: DisplayID: 0x42be6ec
Surface Use Counts: 1(1) 2(1) 3(3)
FB RegID: 4294969366, On Glass SurfaceIDs: 2 1 3, Transactions: [ Active: SurfaceID: 2 ] [ GPU Busy: SurfaceID: 1 ] [ GPU Busy: Surf, has not exited since first loaded

 

1 reply

Community Manager
December 9, 2025

Hi @Brave_Companion16B8, thanks for reaching out and for sharing your machine details!

Turning off the graphics processor is usually just a troubleshooting step to help narrow down the issue. If Lightroom stops crashing with it turned off, that points to a GPU-related problem.

Your machine does meet Lightroom Classic’s minimum requirements, but it might feel a bit limited when working with complex edits or very high-resolution files.

If you haven’t already, try updating to the latest version of Lightroom Classic, or rolling back to a previous version if the newest one still gives you trouble. Also, closing other apps that use a lot of RAM can help.

You might also find these tips useful for improving Lightroom Classic performance:
https://adobe.ly/4oK2PDM

Thanks so much!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*