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Bill SD
Participant
November 27, 2021
Answered

LR Classic not importing videos

  • November 27, 2021
  • 2 replies
  • 695 views

LR 11.0.1. Win10. Cannot import video (MOV).

LR hangs when I use the purge video cache option. Rebooted several times. Similar issue in PS (latest release) - Import Video to Frames hangs up and eventually gives a similar error message.

thanks for any help.

This topic has been closed for replies.
Correct answer Bill SD

MSVCR110.dll was missing. After a reinstall on the C++ Distribuable - works fine.

2 replies

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Eloina25472275up85
Participant
August 1, 2022

I have the same problem with Mac, I thought I needed to update lightroom, I did and it doesn´t work to import videos....

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Bill SDAuthorCorrect answer
Participant
November 30, 2021

MSVCR110.dll was missing. After a reinstall on the C++ Distribuable - works fine.

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rickjolson
Participant
January 22, 2022

How do I install MSVCR110.ddl? Do I have to do a total LR installation?

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Bill SDAuthor
Participant
January 26, 2022

Hi

No LR install required. The DLL is in the : Microsoft Visual C++ Redistributable Latest Supported Downloads at:

https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

 

If the link doesn't work - try Google. If I remember, I might have also tried an older version.

 

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