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ronaldv13373476
Participating Frequently
June 19, 2019
Question

LR Classic Texture feature

  • June 19, 2019
  • 2 replies
  • 769 views

My App says there are nu updates but I still can't see the Texture feature. I do have version 7.5

What should I do?

    This topic has been closed for replies.

    2 replies

    Smit K
    Participating Frequently
    June 20, 2019

    Hi,

    What is your Operating System? Minimum OS supported are as follows:

    Mac -  macOS Sierra (10.12.x) or higher

    Windows - Windows 7 SP1 or Windows 10 1607 or higher

    If you are on OS version that is not supported, Creative Cloud would not show you the update.

    Also, try clicking on this link, adobe.com page for Lightroom Classic, and download it from here (make sure you are logged in to adobe.com in your browser).

    Thanks,
    Smit

    Lightroom Classic Team

    Adobe

    Smit | Lightroom Team
    ronaldv13373476
    Participating Frequently
    June 22, 2019

    Thanks. I am registered and use Windows Pro 10 version 1809. I went through the link and tried to download Classic LR but it guides me through the CC and then says you have to upload your system which is weird!!!

    Verstuurd vanaf mijn iPhone

    Op 20 jun. 2019 om 09:20 heeft SmitKeniya <forums_noreply@adobe.com> het volgende geschreven:

    LR Classic Texture feature

    created by SmitKeniya in Lightroom Classic — The desktop-focused app - View the full discussion

    Hi,

    What is your Operating System? Minimum OS supported are as follows:

    Mac - macOS Sierra (10.12.x) or higher

    Windows - Windows 7 SP1 or Windows 10 1607 or higher

    If you are on OS version that is not supported, Creative Cloud would not show you the update.

    Also, try clicking on this link, adobe.com page for Lightroom Classic, and download it from here (make sure you are logged in to adobe.com in your browser).

    Thanks,

    Smit

    Lightroom Classic Team

    Adobe

    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/11131105#11131105 and clicking ‘Correct’ below the answer

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    Smit K
    Participating Frequently
    June 25, 2019

    Could you collect logs using Adobe Log Collector tool (link here) and share the same to me on keniya@adobe.com?

    Smit | Lightroom Team
    dj_paige
    Legend
    June 19, 2019

    You need LR Classic 8.3.

    Try logging out of the Creative Cloud app, restart the computer and then log back in, sometimes that allows the update to happen.

    ronaldv13373476
    Participating Frequently
    June 19, 2019

    Unfortunately no success. It simply does not recognize updates.

    Verstuurd vanaf mijn iPhone

    Op 19 jun. 2019 om 17:24 heeft dj_paige <forums_noreply@adobe.com> het volgende geschreven:

    LR Classic Texture feature

    created by dj_paige in Lightroom Classic — The desktop-focused app - View the full discussion

    You need LR Classic 8.3.

    Try logging out of the Creative Cloud app, restart the computer and then log back in, sometimes that allows the update to happen.

    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/11129860#11129860 and clicking ‘Correct’ below the answer

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/11129860#11129860

    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

    Start a new discussion in Lightroom Classic — The desktop-focused app by email or at Adobe Community

    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

    This email was sent by Adobe Community because you are a registered user.

    You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

    JP Hess
    Inspiring
    June 19, 2019

    What version of lab room do you really have installed? Go to Help/About Lightroom.