LR Classic v14.51 not allowing mp4 videos

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Hi everybody!

I just installed the last LR Classic update 14.51 under W10.

And since then I observed that it was not possible to import mp4 files that were previoulsy imported with no pb.
I remember that the same case occured in the past from a previous update in 2025. This bug disapered with an update released few weeks after....

So what should I do to import theses mp4 files?

Windows

johnrellis

Legend

Attach a small problem .mp4 here and we can see if the problem occurs on other installations or just yours, which will guide next steps.

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M

Marc PerrinAuthor

Participating Frequently

Here it is!

Thanks for your help!

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MVI_3842-MP4.zip

johnrellis

Legend

I'm able to import that video into my LR 14.5.1 / Windows 11. You're on Windows 10, which is one important difference.

What are the precise symptoms you see when you try to import it? Full-resolution screenshots of the entire LR window (not phone pics) often give useful clues and information.

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