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Don Kirkpatrick
Participant
March 30, 2022
Question

Lr Crashes selecting sky

  • March 30, 2022
  • 3 replies
  • 542 views

After selecting sky on a couple images in a row Lr will crash.  This is with the latest update.  I'm using a 16 core computer with a 3080Ti video card on Windows 11.

This topic has been closed for replies.

3 replies

johnrellis
johnrellis
Genius
April 3, 2022

Select Sky and Subject don't obey the setting Preferences > Performance > Use Graphics Processor, so turning that option off won't affect those commands.

 

Many people have reported that Select Subject and Sky will produce an error message when they have out-of-date graphics drivers. 

Try updating your graphics driver following the precise instructions in this article:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

 

A number of people have reported that upgrading their graphics drivers fixed their problems with Select Subject and Sky.

 

If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info.

 

wmsnyderphoto
wmsnyderphoto
Participating Frequently
April 1, 2022

Occasional lightroom will suddenly close while using the masking tool. It opens back up and seems to work fine.

LR Classic V11.2

Windows V10 Pro

 

 

{Thread title edited by moderator}

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
April 1, 2022

Hi,

 

We're sorry about the trouble with Lightroom Classic. Since when are you experiencing this issue?

 

You can try disabling the option to Use Graphics Processor from Lightroom Classic by going to Preferences, then Performance. Once done, relaunch Lightroom Classic to check if that helps.

 

If it does, please try the steps suggested here: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Let us know how it goes!

Regards,

Nikunj

johnrellis
johnrellis
Genius
April 3, 2022

Select Sky and Subject don't obey the setting Preferences > Performance > Use Graphics Processor, so turning that option off won't affect those commands.

 

Many people have reported that Select Subject and Sky will produce an error message when they have out-of-date graphics drivers. 

Try updating your graphics driver following the precise instructions in this article:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

 

A number of people have reported that upgrading their graphics drivers fixed their problems with Select Subject and Sky.

 

If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info.

josephlavine
Community Expert
josephlavineCommunity Expert
Community Expert
March 30, 2022

This could be a video card issue. I suggest disabling the GPU and testing to see if the issue persists.

warmly/j

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