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worriedshrimp
Inspiring
June 9, 2018
Answered

LR crashes when importing images

  • June 9, 2018
  • 2 replies
  • 13005 views

greetings,

windows 7 running the photographers bundle since it started ps and lr.

recently my lightroom updated to classic. since that time i have been unable to import images, i'll get several hundred somtimes several thousand before lr crashes... it seems to loose contact with drive E (external where the images are going)  this has never happened before.  i get among other msgs. autoplay searching for content and all the folders go ? . i'm thinking the problem is associated with this new update.

any help would be appreciated.

    This topic has been closed for replies.
    Correct answer Ian Lyons

    It's a known problem and Adobe are working on a fix.

    In meantime, you should try importing via the 'Files' section of import window rather than 'Devices' (see below screenshot). `Note that this import option does not support auto eject, which is one of the underlying causes of Lr crashing.

    2 replies

    W
    worriedshrimpAuthor
    Inspiring
    June 20, 2018

    greetings this problem persists!

    lightroom continues to crash when i try to import images, EVEN more irksome is it corrupts the folder and subsequently crashes my windows explorer tree file program... i have tried rolling back to a previous ver but still it is 7 how far back do i have to go to get MY VERY EXPENSIVE AND TROUBLESOME adobe lightroom to rid myself of this adobe lightroom glitch?

    very annoyed,

    tws 

      M
      MagnusEvj
      Participant
      December 29, 2020

      Update from 29.12.2020. Lightroom still crashes when you try to import using the button in the library. 

      J
      juano25187911
      Participant
      April 16, 2021

      Adobe should throw their stuff online as freeware. Let the community find all the bugs and then not fix it for 5 years or longer

      Ian Lyons
      Community Expert
      Ian LyonsCommunity ExpertCorrect answer
      Community Expert
      June 9, 2018

      It's a known problem and Adobe are working on a fix.

      In meantime, you should try importing via the 'Files' section of import window rather than 'Devices' (see below screenshot). `Note that this import option does not support auto eject, which is one of the underlying causes of Lr crashing.

      W
      worriedshrimpAuthor
      Inspiring
      June 9, 2018

      thanks Ian,

      didn't even know one could choose other source.

      importing currently

      will post if it crashes

      W
      worriedshrimpAuthor
      Inspiring
      June 9, 2018

      SUCCESS...

      i'll spread the word

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