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Laura Gris
Participating Frequently
November 2, 2023
Question

LR error code for using PS plug in

  • November 2, 2023
  • 3 replies
  • 552 views

When trying to use "Edit In," PS button/plug in/ in LR, I am getting this message: AgStoreProviderSession: getEntityBYID: id must be a number or a  string."

 

My computer recently did an update to PS 2024, not sure if that is the issue or a plug-in issue.?. Eventually, it does take it over to PS after numerous attempts, followed by above message.

This topic has been closed for replies.

3 replies

GoldingD
Legend
November 3, 2023

Those screenshots of your system info are lacking.

 

Now for LrC. 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

 

Laura Gris
Participating Frequently
November 3, 2023

Will do later this evening, thanks. At work currently, don't have my computer on hand.

 

 

Rikk Flohr_Photography
Community Manager
November 2, 2023

Please go to Help>System Info… and provide us the exact installed version number of your software. 

 

Rikk Flohr: Adobe Photography Org
Laura Gris
Participating Frequently
November 2, 2023

Ventura 13.1 (22C65)

Laura Gris
Participating Frequently
November 2, 2023
Screenshot_2023-11-02_at_2-59-39_PM.png
Laura Gris
Participating Frequently
November 2, 2023

After saving the file in PS, it does not show up in LR.