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Known Participant
July 8, 2019
Question

LR/Instagram Plug In

  • July 8, 2019
  • 2 replies
  • 2104 views

Have been having one wonderful time with LR. My PC, Windows 10, was doing updates. One of our dogs was laying on the shelf of the table that my computer is on..he unplugged it. For whatever the reason my LR/Instagram Plug In no longer functions. It asked for my login info, which I did not remember. So I changed the password. Entered my username and password...get an error message stating Log In Error. Nothing more. I also developed a problem with Topaz. But one headache at a time. Anybody have any ideas?

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    2 replies

    dj_paige
    Legend
    July 8, 2019

    If you can't remember your Instagram password, you can try logging in to Instagram via a web browser and click on "Forgot my Password" or whatever it says.

    Known Participant
    July 8, 2019

    Have already reset the password...

    dj_paige
    Legend
    July 8, 2019

    Well then, how can we help you? We don't know your user ID or password. Maybe you ought to contact Instagram.

    Akash Sharma
    Legend
    July 8, 2019

    Hi dougc,

    This is not a typical experience, sorry to hear about this. Which version of Lightroom are you using? (like Lightroom desktop 2.3.1)

    I'd recommend that you reinstall the Lr/Instagram plugin on your computer and see if that helps.

    Thanks,

    Akash

    Known Participant
    July 8, 2019

    Adobe Photoshop Lightroom Classic 8.3.1.  have tried reinstalling the plugin...at least 9 times now, all with the same result.