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R
ruib70524026
Known Participant
April 17, 2018
Question

LR Mobile not syncing

  • April 17, 2018
  • 1 reply
  • 456 views

Following a series of problems with my catalog I deleted it entirely and started a new today. Previously, through the webpage, I deleted all my synced photos.

The problem now is that the photos imported into the new catalog aren't syncing with LR Mobile and Lightroom CC.

I've signed out from my iPhone and iPad and signed in again, but that didn't solve the issue.

Anyone can help here?

    This topic has been closed for replies.

    1 reply

    R
    ruib70524026Author
    Known Participant
    April 18, 2018

    One full day later, I still haven't got any support.

    Terrible service level quality from Adobe...

    JP Hess
    JP Hess
    Inspiring
    April 18, 2018

    Before you deleted the old catalog, did you pause synchronization? I'm not very well versed in this area. But the problem is that Lightroom CC will only sync to one catalog, and your Lightroom CC might still be trying to synchronize to the old catalog. Are you able to enable synchronization on your new Lightroom Classic CC catalog? That would be my first question. Again, I'm not sure how this will work as far as switching catalogs is concerned.

    R
    ruib70524026Author
    Known Participant
    April 18, 2018

    Thank you, Jim.

    After creating the new catalog, a message poped-up asking which catalog to sync and I've selected the new one. So that can't be the issue (or at least that's my impression...).

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