Lr Publishing Manager Cannot Send Photos to Viewbug

Forum|Forum|5 years ago
August 10, 2020
4 replies
200 views

I managed to get ViewBug into the Lr Publishing Manager but when I try to export I get the following msg: "An internal error has occurred: ?:0: attempt to index field "publishService" (a nil value}" I have no idea what I need to do to correct this and am in need of fairly detailed directions. Any help is much appreciated.

This topic has been closed for replies.

GoldingD

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Installed Plugins:
1) AdobeStock
2) Canon Print Studio Pro
3) Facebook
4) Flickr
5) Nikon Tether Plugin
6) ViewBugs

In LrC bring up your Plug-in Manager, inspect the Viewbug plug-in for errors. Inspect it to see if an update is noted.

GoldingD

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Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 660 (23.21.13.8873)

so v388.73 that is extremely old for that GPU driver, Per NVIDIA website current is v452.06

Big issue Adobe brings up in support pages is updated GPU drivers

You should have a NIVIDIA application called GeForce Experience, use it to update your driver (heck that app GeForce Experience is probably out of date)

Be aware, that is an old GPU that may not provide much support to LrC. So when you bring up Preferences in LRC and click on the performance tab, do not be surprised if clicking on use Graphics Processor accomplishes little, perhaps nothing, and doing so may hurt performance.

GoldingD

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Some possabilities:

https://community.adobe.com/t5/lightroom-classic/an-internal-error-occurred-0-attempt-to-index-a-nil-value/td-p/9782623?page=1

https://community.adobe.com/t5/lightroom-classic/error-message-0-attempt-to-index-field-rootfile-a-nil-value/td-p/9421867?page=1

https://feedback.photoshop.com/photoshop_family/topics/-an-internal-error-has-occurred-0-attempt-to-index-a-nil-value (way at or near the bottom, Logitech Plugin, that is one reason I asked to see your sys info)

Paul1951Author

Participant

David sorry for the delay in getting back to you. Below please find my system info. Also I'm using Windows 10

Thaks,

Paul

Lightroom Classic version: 8.2.1 [ 1206193 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.18362
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.6 GHz
Built-in memory: 12198.8 MB
Real memory available to Lightroom: 12198.8 MB
Real memory used by Lightroom: 1711.7 MB (14.0%)
Virtual memory used by Lightroom: 4003.5 MB
GDI objects count: 723
USER objects count: 2015
Process handles count: 1835
Memory cache size: 826.1MB
Internal Camera Raw version: 11.2.1 [ 159 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 1765MB / 6099MB (28%)
Camera Raw real memory: 1767MB / 12198MB (14%)
System DPI setting: 168 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 660 (23.21.13.8873)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC
Library Path: C:\Users\paul\Pictures\Lightroom\Lightroom Catalog-2.lrcat
Settings Folder: C:\Users\paul\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Canon Print Studio Pro
3) Facebook
4) Flickr
5) Nikon Tether Plugin
6) ViewBugs

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 1185
Subsystem : 28411462
Revision : a1
Video Memory : 1506
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (High Definition Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: 12.1x4
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: GeForce GTX 660/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 388.73
GPUDeviceEnabled: false
OGLEnabled: true
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GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex 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GoldingD

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

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