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Megan LM
Inspiring
July 7, 2018
Answered

LR won't recognize my Canon 7D2 latest LR version tethered

  • July 7, 2018
  • 4 replies
  • 1120 views

Read all the previous posts I could find with no workable answers.

All the canon software is off verified with task manager, the camera is recognized by the win 10 Pro operating system which is up to date

Capture1 does recognize camera and can work tethered

Using supplied Canon cable

LR does not recognize the camera

Please help

    This topic has been closed for replies.
    Correct answer Megan LM

    After rebooting and plugging in camera the Canon EOS utility wanted control, I quit out of that.

    LR would still not detect the camera.

    I go back into task manager and THIS TIME I see a process running from Canon (can't recall exact name) that looked like it might be using the camera driver. I manually stopped that task and THEN LR would detect the camera.

    I would be disappointed if this is really required for tethered capture having to go into task manager each time.

    I sure don't want to uninstall EOS utility since it's ability to control the camera is extensive, far beyond just capturing an image.

    Do you have EOS utility installed on your computer?

    I need to do some more testing to see if tweaking task manager each time or not.

    Thanks for your help

    4 replies

    M
    Megan LMAuthorCorrect answer
    Inspiring
    July 8, 2018

    After rebooting and plugging in camera the Canon EOS utility wanted control, I quit out of that.

    LR would still not detect the camera.

    I go back into task manager and THIS TIME I see a process running from Canon (can't recall exact name) that looked like it might be using the camera driver. I manually stopped that task and THEN LR would detect the camera.

    I would be disappointed if this is really required for tethered capture having to go into task manager each time.

    I sure don't want to uninstall EOS utility since it's ability to control the camera is extensive, far beyond just capturing an image.

    Do you have EOS utility installed on your computer?

    I need to do some more testing to see if tweaking task manager each time or not.

    Thanks for your help

    ssprengel
    ssprengel
    Inspiring
    July 8, 2018

    I don't do tethered shooting and do not have the Canon EOS Utility installed.

    You can also have the Canon software output to a specific folder, I think, and have LR Auto Import watching that folder and import when it sees something.  Auto-import photos into Lightroom Classic CC

    It might be that LR pops up and covers the screen when it Auto Imports so it's probably more for photographers that are doing wired or wireless transmission to their computer while using their camera to take the photos and not using the computer as the shutter button.

    M
    Megan LMAuthor
    Inspiring
    July 8, 2018

    I typically don't do tethered shooting either but LR is supposed to do it so I came to the place to get answers.

    I was performing micro-focus adjustments for my camera/lens combos and looking for a quick/easy way to view results of different settings, Live view 10x focus vs results before/after MF adjustments. LR is awesome for comparing photos but not so hot at tethered IMHO.

    So I ordered software to automate the process (Reikan FoCal).

    ssprengel
    ssprengel
    Inspiring
    July 7, 2018

    LR 7.4 will do tethered capture just fine with my 7D.2.  I am connecting with a USB3 cable from one of my USB drives and it is less than a foot long and I am using Windows 10 with the 1803 update from April.  When I first plug it in and turn on the camera, I see a computer symbol on the camera screen, but once I start LR Tethering it switches back to the regular camera display so that is a clue that tethering is connected properly.

    Besides Windows recognizing the camera and letting me see the files, I don't have any other tether-capable software installed, not Canon EOS Utilities or Capture One so one of those things might be conflicting and grabbing ahold of the USB connection and not letting LR see it.

    Here is a screenshot of LR with tethering loaded and an out-of-focus shot of my window blinds taken with LR:

    When I first opened an Explorer window with the tethering control open I got a warning from Windows that it was busy but I closed that and refreshed Explorer and could see the images in Explorer, but only the first one I took, because the others are transferred immediately.

    So for me Windows 10 and LR 7.4 are seeing my 7D.2 camera and playing nice with each other.  Something else must be blocking LR from seeing your camera on your computer.

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    July 7, 2018

    Latest version isn't particularly helpful. Canon EOS 7DII requires Lr 6 or higher for tethering support.

    A list of cameras that can be tethered to Lightroom Classic CC and Lightroom 6

    Also, check the tethering troubleshooting guide at Fix tethered shooting in Lightroom

    M
    Megan LMAuthor
    Inspiring
    July 7, 2018

    My camera is listed. It's a very popular camera around 5 years since introduction

    LR ver 7.4

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    July 7, 2018

    Your original post didn't mention which version of Lr you're using. The 7D MkII was announced on 14 September 2014. That's just under 4 years, not 5.

    Did you check out the other link I provided?  Fix tethered shooting in Lightroom

    dj_paige
    dj_paige
    Legend
    July 7, 2018

    We need the version number of your Lightroom (not words like "latest").

    M
    Megan LMAuthor
    Inspiring
    July 7, 2018

    Seriously, a 5 year old camera and running the LATEST version at the time of this post

    BTW it's 7.4

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