Lr works only on second video card (lags in develop)

Question

Hello! I have an Alienware x17, r1, i9, 64gb ram, rtx 3080, and lags in develop when going from one picture to another (3-4 seconds between photos). I found out that in preferences and system, that the gpu doesn't work: GPUDeviceEnabled: false

Direct2DEnabled: false

OGLEnabled: true (fallback = OpenGL)

I tried everything chatgpt suggested, including turning off the other video card, and the gpu is still not working in lr on the 3080. What should be the problem? How can I fix this?

D Fosse · Answer

This is a Lightroom question and you're in the Photoshop forum - but if you have Photoshop installed, open it and go to Help > System Info. Paste the whole thing in a reply. Photoshop's system info is a lot more comprehensive and useful for troubleshooting than Lr's system info, and it's easy to see if there's a problem in your GPU configuration.

Assuming you mean Lightroom Classic and not the cloud-based Lightroom - what does it say under Preferences > Performance if you set Use Graphics Processor to "custom"? Are all the boxes checked?

LrPrefs.png

I suppose this should be moved to the correct Lightroom forum by a moderator.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded