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Rick A Harris
Participant
February 12, 2021
Answered

LR6 crashing with Mac OS 10.14.6

  • February 12, 2021
  • 2 replies
  • 686 views

I'm running LR6 on Mac OS 10.14.6

 

Beginning in late November (2020), my LR6 application starts to open and initially displays my catalog, but immediately crashes. I have spent considerable time with Adobe online help via remote sharing sessions to remove all traces of previous Adobe installations and reinstall LR6. Attached is a text file of the resulting error report.

 

Thanks in advance!

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

This topic has been closed for replies.

2 replies

Bob Somrak
Bob SomrakCorrect answer
Legend
February 13, 2021

Maybe this is your issue.

 

https://petapixel.com/2020/12/24/adobe-lightroom-v6-is-falling-apart/?source=techstories.org 

M4 Pro Mac Mini. 48GB
    R
    Rick A HarrisAuthor
    Participant
    February 13, 2021

    Thanks Bob!  I manually set the system clock to Oct 31 2020. I was then able to start LR, and it stayed open ... long enough to finally be able to switch off the GPU support per Axel Matt's suggestion. I restored the system time and LR now seems to be running normally!

     

    Thank you guys!

     

    Thanks again,

    Rick

    A
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    February 13, 2021

    The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

    Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

    https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

    https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

     

    If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

     

    Another step is to try to reset the Lightroom preferences.

    https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

     

    Try to create a new catalog with a few pictures and check.

    Another try is to create a new user account and check LR within this account.

     

    What has been changed on your system before the error occur?

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
      R
      Rick A HarrisAuthor
      Participant
      February 13, 2021

      Thank you Axel Matt!  Per Bob Somrak's suggesttion, I manually set the system clock to Oct 31 2020. I was then able to start LR, and it stayed open ... long enough to finally be able to switch off the GPU support. I restored the system time and LR now seems to be running normally!

       

      I am very grateful for your help! 

       

      Thanks again,

      Rick

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