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Participating Frequently
October 27, 2021
Question

Lrc 11 ( hang on loading screen )

  • October 27, 2021
  • 2 replies
  • 671 views

recently update Lrc 11 ( 26 Oct 2021 ) ( MacOs Big Sur version 11.6.1 )

update from 10.4 to 11.0 Lrc , i am unable to launch the apps , it appear on reading preferences .

i have sign out Adobe CC and sign in back again , restart Mac , all doesn't work , but if i downgrade to Lrc 10.4 , it works fine , no hang no lack , hope to resolved this issue asap , its been more than 24hrs ( 1 day )

 

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2 replies

Adobe Employee
October 27, 2021

Hi, if preferences reset does not help. Let me know if you can launch Lightroom Classic with a new catalog. 

 

To launch LrClassic with new catalog: Hold Command+option key and click on the LrClassic icon, in the 'Select Catalog' dialog box, click on 'Create a new Catalog'.

 

Venkatesh PenjuriAdobe Lightroom Team
Cliff TayAuthor
Participating Frequently
October 28, 2021

i am sorry and thanks for your help , but sad to say non of the method helps 

GoldingD
Legend
October 27, 2021
Cliff TayAuthor
Participating Frequently
October 28, 2021

i have try method 1 ( restore preferences ) by holding on shift + option key 

*** this method wouldn't help as it doesnt have any pop up , will just hang there ***

GoldingD
Legend
October 28, 2021

Try manual method