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Participant
July 12, 2023
Question

LRC 12.4 - Colors gone in develop mode for Canon CR2

  • July 12, 2023
  • 2 replies
  • 90 views

After updating to ver. 12.4 the colors of my Canon CR2 RAW files just disapear in Develop mode, the pictures are just B&W and very contrastly. What vent wrong ?

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2 replies

JohanElzenga
Community Expert
Community Expert
July 12, 2023

Did you perhaps activate one of the healing tools, with 'Visualize Spots' checked in the lower left corner below the image?

 

-- Johan W. Elzenga
AxelMatt
Community Expert
Community Expert
July 12, 2023

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

Another step is to try to reset the Lightroom preferences. 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html 

 

If this doesn't hellp you should also check your monitor profile.

https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

 

If this also doesn't help we need more informations about your environment. 

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. 

There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI