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Participant
May 24, 2025 8:24 PM UTC
Question

LrC 14.3.1 fails to start

When attempting to open, I get the spinning ball for about 5 seconds, and then nothing.

Go into task manager, it is listed in Background processes using 0% CPU, not listed in Apps

I rebooted,  uninstalled an reinstalled,  Did alt/shift to reset preferences,  checked for windows and driver updates.
Nothing I have done so far has helped. I really need Lightroom working again. Any thoughts?

1 reply

Community Expert
May 25, 2025 2:04 PM UTC

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.  If Lightroom doesn't start correctly the please see "Solution 2" in the document -> Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Another possibility can be a corrupt catalog. Once is to try to restore the catalog from the latest backup.

Another alternative is to hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog.

 

 

First select the appropriate recent catalog and let it check it – note the checkmark "Test integrity of this catalog" to check its integrity. If that doesn't help, try to create a new one and see if this catalog works. If yes, you could then try to import your current catalog into the new one.

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI