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LRC 14.3 Windows 11 Denoise not working

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LRC 14.3 Windows 11 Denoise not working on ORF file - shows rotated partial negative image of photo and all options blanked out and message "enhance cannot be applied to the selected photo". It worked on 14.2 so this has to be a new bug. Please fix ASAP!

Windows

R

Roll0Correct answer

Participating Frequently

I was able to apply denoise to your sample pic in my LR 14.3 / Mac OS 15.3.2 / Macbook Pro (M2 Max), so that confirms it's not something specific to the photo. I don't see anything else suspicious in your System Info.

If you run denoise on raws from other camera models, does that also fail? You can download sample raws from most cameras at dpreview.com:

https://www.dpreview.com/sample-galleries?category=cameras

Hi!

I found this: https://www.reddit.com/r/Lightroom/comments/1kg1jx9/denoise/

and I downgraded to LR 14.1 and now the Denoise works.

R

Roll0

Participating Frequently

I have a similiar issue with Fujifilm (XT-4) RAF files. It worked everything until now, but after the 14.3 update first I've noticed that the "Help->Update" doesn't work anymore. Then I just wanted to edit some fotos and the denoise function doesn't show the preview and doesn't convert the image at all. It calculates for a few seconds, but after the preview window doesn't show any denoised image and if I try to denoise, then I get an unexpected error (1).

Lightroom Classic

Mac Mini M1

Mac OS: 15.4.1

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johnrellis

Legend

@Roll0, my LR 14.3 / Macbook Pro (M2 Max) was able to Denoise a sample XT-4 raw from dpreview.com. To narrow down the issue:

1. Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

2. Post a screenshot of the unexpected error message.

3. Upload one of the problem .raf files to Wetransfer, Dropbox, Google Drive or similar free service and post the sharing link here. This will let us see if the issue is specific to the raw file or to your installation.

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R

Roll0

Participating Frequently

1.

Lightroom Classic version: 14.3 [ 202504141032-10373aad ]
License: Creative Cloud
Language setting: en
Operating system: Mac OS 15
Version: 15.4.1 [24E263]
Application architecture: arm64
Logical processor count: 8
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 16.384,0 MB
Dedicated GPU memory used by Lightroom: 1.883,1MB / 10.922,6MB (17%)
Real memory available to Lightroom: 16.384,0 MB
Real memory used by Lightroom: 1.787,6 MB (10,9%)
Virtual memory used by Lightroom: 407.591,3 MB
Memory cache size: 285,2MB
Internal Camera Raw version: 17.3 [ 2222 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 329MB / 8191MB (4%)
Camera Raw real memory: 420MB / 16384MB (2%)

Cache1:
Final1- RAM:292,0MB, VRAM:16,0MB, DSCF7634.RAF
NT- RAM:292,0MB, VRAM:16,0MB, Combined:308,0MB

Cache2:
m:285,2MB, n:203,4MB

U-main: 109,0MB

Standard Preview Size: 5120 pixels
Displays: 1) 5120x2880

Graphics Processor Info:
Metal: Apple M1
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled
Enable HDR in Library: ON

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/bbmac/Pictures/Lightroom/2025/2025.lrcat
Settings Folder: /Users/bbmac/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr

Config.lua flags:

2.

I did a reinstall today, but nothing changed. (Creative Cloud Mac App: deinstall (I kept the config) and install.)

So here is what happening, if I click on Denoise:

If I click on the picture to change the preview, then I can see the original picture, but after it shows only a greyed out window. If I click on "Enahnce", then "There was an unknown error (1)"

I made a video (attachment).

3. The link is from my NAS. If you click on the link and there is no response, then pls wait a 10-20 sec and try again. (The NAS is probably in sleep mode)
http://gofile.me/5oW9I/sq1HUgMC9
I don't think it's an issue with the raw file, because I'm using the denoise since it's available and never had an issue with the XT-4 files. On my camera is nothing changed, I'm not updated the firmware etc. The function worked with 14.2. I tried an older foto (where I'm already made a denoiuse before) to denoise again and the behaviour is the same.

Thank you

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LRC_14_3_denoise_issue.zip

johnrellis

Legend

Perhaps LR 14.3 has different code for invoking the graphics driver than 14.2 and is tripping over a driver bug. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

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