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Known Participant
November 4, 2025
Answered

LRC 15.0 Upgrade Missing Folders but not any photos on a Mac

  • November 4, 2025
  • 1 reply
  • 406 views

The installation was not interrupted and seemed to be successful.

Please see attached screen capture. Three different folders with "!", each at a different level.

The lowest level folder "Properties" was the one I was working on previous to the upgrade.

When I r-click and select Update Folder Location and use "choose", LRC goes to the correct folder location. But nothing happens, and the exclamation points remain. This is true for trying to update location for all of the 3 folders.

I have not renamed or moved any folders or photos. I have not used synchronize.

The photos are on the Mac, not an external drive.

I do not store photos on the Apple iCloud or Adobe Creative Cloud.

In the LRC Backup folder, I do have a zipped file from 4 days ago. When prompted at closing, I have not saved any backups since I've had this problem.

I tried signing out and signing in to LRC. No difference.

I have not tried uninstalling and re-installing LRC.

Is there something I should try with the 4 day old backup that is previous to the upgrade?

LRC created a folder named "Old Lightroom Catalogs" during the upgrade.

Is there something I should try do with what is in this?

I do have an old version of the Lightroom Classic app 14.5.1 from August on an external drive.

 

Correct answer Sameer K

@Sameer K and @johnrellis , Thank you both, that worked! Nothng is missing in the new catalog after I imported the old catalog. All exclamation points are gone and all the photo settings are current. Two questions:

  1. I did not put the new catalog in Pictures>Lightroom. Instead I placed the new catalog at Pictures>a new folder "15.0 Catalog". Is this location OK?
  2. When I use the LRC on the Mac's dock, it opens the previous corrupted catalog. Can I delete the corrupted catalog and all of my backup catalogs? I have saved the new catalog to an external drive.

Thanks for the update, @Brook Lee. Glad to know you're back on track. In Lightroom Classic, go to Lightroom Classic on the top menu > Preferences > General > Default catalog & point to the new catalog you've just set up.

 

 

Let me know if this helps. Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)

1 reply

Sameer K
Community Manager
Community Manager
November 4, 2025

Hey, @Brook Lee. Welcome to the Lightroom Community. I'll help you figure this out. 

 

The new black (!) mark on the parent folders are to alert you that within this parent folder's heirarcy, any files and folders are missing. 

In the Library Module > go to top menu > Library menu > Find All Missing Photos to refresh the Missing Images list and know what is missing. From there, you can follow the steps here to find missing images: https://adobe.ly/4nIUZK5

 

Also, please do not reimport any images, it'll create more confusion. 

Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)

Brook LeeAuthor
Known Participant
November 4, 2025

@Sameer K , Thank you for the reply. I followed your instruction. Please see attached image. No missing photos. Exclamation points remain.