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rupert_9087
Participant
June 10, 2025
Answered

LRC cannot see my photos file

I have a new Mac book air and have just downloaded LR and LRC. Neither program can see my photos file. I have checked that LR has all permissions required. Please help.

Rob_Cullen
Rob_CullenCorrect answer
Community Expert
June 12, 2025

If you are referring to the Mac 'Photos' App, then read in this forum thread-

MAC HIDES IMAGES IN THE PHOTOS APP

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
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3 replies

Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
June 12, 2025

If you are referring to the Mac 'Photos' App, then read in this forum thread-

MAC HIDES IMAGES IN THE PHOTOS APP

 

 

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
rupert_9087Author
Participant
June 12, 2025

Thank you Rob, that was a really helpful reply. This newbie is sorted.

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dj_paige
dj_paige
Legend
June 10, 2025

Let's start with the basics.

 

  1. What action in Lightroom Classic leads you to say "LrC cannot see my photos file"?
  2. Did you copy or move the photos to the new computer?
  3. In LrC, are you using a catalog created on the previous computer; or is this a new catalog?
  4. If you get an error message, please provide the exact complete unedited error message.
  5. What do you mean by "photos file"?? Please be specific and detailed.
  6. Show us a screen capture of the entire Import dialog box from LrC. (Use the "Insert Photos" icon to include your screen capture in your reply)
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