LrC catalog update crashes after updating to LrC 15.0 and 15.0.1

Question

Help! LrC is unusable.After updating to v15.0 LrC goes to a popup requiring catalog upgrade.Selecting "Upgrade," the Mac works a bit, then the computer crashes and restarts. In the old libraries folder, I have the attempts to create the library backup of different sizes, but apparently none complete. They are smaller than my current but outdated catalog. I saw the a for PC, but I'm not sure I have Visual C++ or whatever that is. A search for "MSVCP140.dll" in Finder finds nothing. I do have MS Office if that's relevant. After a few days, I got the update for LrC to 15.0.1. Updated, then, after opening and attempting to upgrade the catalog, the app crashes or the computer crashes. iMac 2019mac OS 15.1.1 (24B91) Please help! I have photo work that's very late.

Biscut · Accepted Answer

Thanks for the update. If Lightroom still crashes, I've updated the link to the correct content, please submit your crash reports.

Thanks!

Sameer K
(Type '@' and type my name to mention me when you reply)

Problem seems to be resolved @Sameer K

Went back from 15.0.1 to 14.x and played around with some pictures to make sure all was well. It wasn't. LrC said it encountered an error while reading the catalog and needed to quit.

Restored from a recent backup of the catalog. Worked.

Updated to 15.0.1—update failed.

Updated to 15.0.0 successful.

Then updated to 15.0.1, successful.

Opened LrC, prompted to update the catalog. Done. Successful.

All set.

Thank you for the help!

Sameer K · Answer

Hey, @Biscut. Welcome to the Lightroom Community. I'll need more info to help you figure this out. I couldn't find crash reports submitted with the account you've signed in to on the community. If you encounter a crash dialogue, please submit it along with your Adobe ID. Check here for more steps:https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

Where do you keep your Lightroom Classic Catalog? On the internal drive, or an external drive? Does Lightroom crash when using specific tool sets such as Denoise, Masks, or Enhance?

When the Computer crashes, it could be a hardware failure, which is mostly unrelated to Lightroom.

To preserve your work and make sure that Lightroom attempts to upgrade a healthy version, you'll have to follow the steps here that require you to install any previous version of Lightroom Classic that worked as expected: https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-classic-v15-corrupted-catalog/td-p/15568044

Let me know how it goes. Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

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