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Participant
August 10, 2026
Question

LRC Crashes when using Assisted Cull

  • August 10, 2026
  • 1 reply
  • 11 views

When opening LRC, I enter Library, select the folder where my photos are and click assisted cull from the bar at the top. It starts the cull, and less than a minute into the process it crashes LRC. I have tried to import and then cull, same thing happens. I have reset all preferences, it changes nothing. I have uninstalled and re-installed LRC, no difference.

 

For this to happen in the middle of the busy season is unforgiveable. Adobe should be working around the clock to fix this issue, but I’m seeing nothing, not even a message to say they are working on it. Fuming doesn't cover how I'm feeling right now.

    1 reply

    Community Expert
    August 10, 2026

    @Eager_ease5E0A wrote: ...and less than a minute into the process it crashes LRC

     

    Do you get an error message? If yes, please post the message word-by-word.

     

    @Eager_ease5E0A wrote: ...I have uninstalled and re-installed LRC,

     

    Do you’ve done a clean reinstallation by using the Adobe Cleaner Tool?

     

    Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a little bit like a look into the crystal ball

    Please provide a copy of your 'System Info'. This can be get from the Lightroom menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

     

    @Eager_ease5E0A wrote: For this to happen in the middle of the busy season is unforgiveable. Adobe should be working around the clock to fix this issue, but I’m seeing nothing, not even a message to say they are working on it. Fuming doesn't cover how I'm feeling right now.

    I’m understand that you’re angry. But I’ve never heard and read about such an issue. It isn’t sure that’s a bug, it can also be an issue with the local configuration or compatibility issues or whatever.

    As I mentioned above we need more infos about your system.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI