LrC crashing on MacBook Pro M2 chip

Forum|Forum|1 year ago
June 9, 2024
2 replies
141 views

I tried downloading LrC some time ago but it kept crashing, even an Adobe technician couldnt sort it.

A year later and Ive tried again as I really want to use it, and I am paying for it, and although its better and I can at least use it , it still crashes regularly.

Any answers ?

[moved from bugs to discussions according to the community rules - Mod.]

macOS

This topic has been closed for replies.

dj_paige

Legend

Crashing when you perform what task in LrC? Please be specific.

Does just LrC crash, or does the entire computer crash and you have to restart the computer?

Sameer K

Community Manager

Hey, @Wendy5E64. Welcome to the Lightroom Classic Community. I'll help you figure this out. What version of Lightroom Classic & the operating system are you working on?

Is there a crash report when Lightroom crashes? Please submit the crash reports to us: https://adobe.ly/45BlpG4

What troubleshooting steps have you tried? Does Lightroom Classic bounce at the dock?

To begin troubleshooting, test some variables like:

Unplug any external peripherals & use wired input devices.
Unplug external drives.
Temporarily, unplug extra displays & only keep one active at a time.

Try this series of steps:

Uninstall Lightroom Classic & restart the machine
Instal Lightroom Classic again, but do not launch it yet.
Ensure Lightroom Classic has the required permissions on macOS: https://adobe.ly/45AcLYx
Try launching Lightroom Classic now.

Let me know how it goes. Thanks!
Sameer K

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