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Known Participant
Sep 6, 2024 3:03 PM UTC
Question

LRC crashing on startup after app update

Build 202408271704-d15d09cd works fine.

 

Any later versions of LR Classic crash shortly after starting, on all catalogs (including a brand new one).  Parts of the screen freeze, go white, then the whole app crashes.

 

A complete uninstall/reinstall doesn't allow the new version to work.  Rolling back to the previous versions work just fine.

 

M1 Mac, Sonoma 14.6.1.  Again the previous release works fine, but I'm unable to upgrade.  Sent the report multiple times, but the september release didn't fix it.

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1 reply

Rikk Flohr-Retired
Adobe Employee
Sep 6, 2024 3:12 PM UTC

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s?  Apple’s?

 

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