LrC crashing when importing files

Question

Hi, I am new to the community. I have recently bought a new iMac and have the latest updates for LrC installed. Every time I try to import it crashed after only 2 photos! I've disabled the GPU, reset preferences, purged the cache and tried a new catalog. I have plenty of space on my external hard drive and using the same SD cards I've been using for a while now. I've tried two different SD cards and have the same issue.

I never had any issues with my 10 year old MacBook!!

please, does anyone know how to fix this?

thanks

Mark

dj_paige · Answer

Please tell us the version NUMBER of Lightroom Classic (we need the version NUMBER and not words like "latest" or "up-to-date").

Please tell us the version NUMBER of your operating system (we need the version NUMBER and not words like "latest" or "up-to-date").

When the crash happens, is it just LrC that crashes, or does the entire computer crash and require a restart?

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