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Inspiring
February 3, 2024
Question

LrC crashing writing title to multiple photos

  • February 3, 2024
  • 1 reply
  • 191 views

Lightroom classic has crashed twice in quick succession writing title metadata to a set of photos selected in the grid.

 

System Info

Lightroom Classic version: 13.1 [ 202312111226-41a494e8 ]
License: Creative Cloud
Language setting: en-AU
Operating system: Mac OS 14
Version: 14.3.0 [23D56]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 65,536.0 MB
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 1,239.4 MB (1.8%)
Virtual memory used by Lightroom: 408,059.8 MB
Memory cache size: 152.8MB
Internal Camera Raw version: 16.1 [ 1728 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 231MB / 32767MB (0%)
Camera Raw real memory: 233MB / 65536MB (0%)
Standard Preview Size: 2880 pixels
Displays: 1) 2560x1440, 2) 3600x2338

Graphics Processor Info:
Metal: Apple M1 Max
Init State: GPU for Display supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/geoffbartlett/Pictures/_00 LR Working/00 LR Working-v13.lrcat
Settings Folder: /Users/geoffbartlett/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) jb: Search + Replace
4) Nikon Tether Plugin

Config.lua flags: None

 

 

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1 reply

johnrellis
Legend
February 5, 2024

Try deleting the Helper.lrdata folder:


a) Do Catalog Settings > General > Show to open Finder / File Explorer on the current catalog folder.
b) Exit LR.
c) In that folder, delete the folder "<catalog> Helper.lrdata".
d) Restart LR, and it will rebuild the folder.

 

The Helper.lrdata folder caches information about metadata, keywords, folders, collections, and other things to speed the performance of LR and it can sometimes get corrupted. In recent versions, LR has used it more heavily to improve the speed of displaying metadata, and there have been a fair number of bugs with it.

Inspiring
February 5, 2024

Thank you. I've deleted the Helper.lrdata files. Success will be hard to measure as the crash is intermittent, but let's hope I experience fewer crashes.